Job One Profiles

Job One Profiles: Razen Thomas

Proud to be Powering Texas


Razen Thomas is proud to be Powering Texas and proud of the hard work and innovation that she sees from her colleagues every day at Oak Grove Power Plant. As support manager, Razen makes sure everyone has the tools, equipment and processes to do their jobs safely and effectively. Watch this month’s Job One Profile to learn more about how Razen is making Oak Grove a safer and happier place to work.

View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry.

Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities:

Job One Profiles: Jorge Bustamante

Showing Customers Some Love


Jorge Bustamante has 20 years of experience in the customer service industry. Over that time, he’s found success by solving issues for customers and determining the root cause of an issue to prevent future incidents. Now, as a payment issues supervisor, Jorge coaches his team to show their customers some love and build loyalty through empathy and positive communication. Watch this month’s Job One Profile to learn more about how Jorge and his team work together to make an impact with customers.

 

View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry.

Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities:

Job One Profiles: Annette Underwood

Cool-headed and Composed


Annette Underwood is cool under pressure. She discovered early in her career that she could be calm in high-stress situations. As the director of employee relations, being calm means she can focus on finding solutions in difficult and emotional situations.

Watch this month’s Job One Profile to learn more about Annette and how her team is working to make EFH, Luminant and TXU Energy a great place to work.

 

 

View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry.

Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities:

 

Job One Profiles: Mark O’Brien

From Stage to Sales


Helping other people succeed is what it’s all about for Mark O’Brien, a commercial sales supervisor at TXU Energy’s Houston office. As an actor, Mark stole the spotlight by connecting with his audience. Now, his sales team is taking center stage and connecting with customers across South Texas. Watch this month’s Job One Profile to learn more about Mark and the entire team in Houston.

 

View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry.

Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities:

Job One Profiles: Tyler Burkhalter

Big Machines, Bigger Responsibilities


Safety means everything to Tyler Burkhalter. As a mobile equipment specialist and a BBS steering committee member, Tyler focuses on using teamwork and good communication to achieve operational excellence, while keeping safety top of mind. Watch the latest Job One Profile to see how his passion for safety is keeping his crew safe.

 

View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry.

Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities:

Job One Profiles: Allyssa Williamson

Creativity and Innovation Drive Solutions


Seeking challenges and solving problems comes naturally for Allyssa Williamson. As an analyst on the acquisition performance team, Allyssa helps agents at the contact center provide the highest level of customer service. Watch the latest Job One Profile to see how her fresh perspective is driving innovation. 

 

View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry.

Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities:

Job One Profiles: Julie Thomas

Life-long Learner Digs into Industry Data


Where others may only see numbers, Julie Thomas sees the story behind them. As the manager of operations decisions support, Julie is turning data into actionable information. Watch the latest Job One Profile to see how Julie’s passion for data drives decision-making across the business.

 

View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry. Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities:

Job One Profiles: Jennifer Stanford

Conference Calls, Coffee and Building Capabilities


Jennifer Stanford’s 7-year-old daughter may think mom just drinks coffee and makes conference calls, but Jennifer knows it takes hard work to develop strong teams. As an organizational development specialist she is building capabilities in leaders to meet the demands of the company now and in the future.

Watch the latest Job One Profile to see how Jennifer connects with people to achieve Job One.

 

 

View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry. Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities: