TXU Energy Aid Helps our Neighbors Stay Cool and Safe

Program contributes to the well-being of the Lone Star State


Now that summer is officially upon us, we’re ready for high temperatures to strike across Texas. But for many of our neighbors with inefficient homes and little or no income, summer can be a costly season filled with difficult choices. That’s where TXU Energy AidSM can lend a helping hand.

TXU Energy partners with social service agencies across the state to offer financial relief for TXU Energy customers who cannot pay their electricity bills. These customers might be chronically low-income or might have suffered a recent job loss or unexpected medical bills.

Through the contributions of TXU Energy, its employees and customers, non-profits like Sharing Life Community Outreach in Mesquite are able to help families with their electricity bills, as featured in a recent WFAA story.

In addition to TXU Energy Aid, qualified families can get help via the Texas Comprehensive Energy Assistance Program or through other private funds administered by social service agencies. Dialing 2-1-1 is an easy way to get connected with a local organization.

In 2015 alone, Sharing Life and TXU Energy provided $390,000 of assistance from the Mesquite location.

The TXU Energy Aid program has helped more than 478,000 valued customers in bill-payment assistance totaling nearly $90 million in its more than 30 year existence.

Learn more about our TXU Energy Aid partners in this recent video about the program, and check out one customer’s story.

TXUE_Aid_4CPTo contribute to this program, look no further than the front of your TXU Energy invoice or email us at EnergyAid@TXU.com for more information.

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