Jorge Bustamante has 20 years of experience in the customer service industry. Over that time, he’s found success by solving issues for customers and determining the root cause of an issue to prevent future incidents. Now, as a payment issues supervisor, Jorge coaches his team to show their customers some love and build loyalty through empathy and positive communication. Watch this month’s Job One Profile to learn more about how Jorge and his team work together to make an impact with customers.
View more Job One Profiles to see how our employees’ unique talents, passions and expertise help strengthen our company’s legacy of leadership in the energy industry.
Watch how Job One defines us and guides us in the work we do every day to serve our customers and our communities:
News Release TCEH Corp., Parent Company for Luminant and TXU Energy, Emerges from Chapter 11 as a Competitive, Well-Capitalized Company *** Energy Industry Veteran Curt Morgan Formally Named CEO *** Restructuring Eliminates More Than $33 Billion in Debt *** Benefits from Low Leverage Relative to Peer Group *** Company […]
Razen Thomas is proud to be Powering Texas and proud of the hard work and innovation that she sees from her colleagues every day at Oak Grove Power Plant. As support manager, Razen makes sure everyone has the tools, equipment and processes to do their jobs safely and effectively. Watch this month’s Job One Profile […]
An abundance of wildlife, including numerous bald eagles, call Luminant’s sites and reclaimed land home. When Liberty Mine’s resident bald eagle pair returns this fall, they’ll find a few home renovations – most notably, a new nest location. The eagles’ nest was recently moved away from mining activities to a new location on company property […]